Banking & Payments Predictions 2020 – Thematic Research

Companies that invest in the right themes become success stories; those who miss the big themes end up as failures. Given that so many themes are disruptive, it is very easy to be blindsided by industry outsiders that invade your sector. To help our clients gain a competitive advantage, we have developed a thematic research ecosystem that provides an easy-to-use framework for tracking all themes across all companies in all sectors.


Open banking progress will remain slow, even in markets where it is happening top-down.

In 2020, fintech will address the considerable friction and unmet needs in the mortgage space and take share from incumbents.

Real-time payments will continue to become more popular in the US, fueled by increased consumer awareness and the use of P2P services like Zelle.

Reasons to buy

Benchmark yourself against the rest of the markets.

Ensure you remain competitive as new innovations begin to enter the markets.

Table of Contents

2020 theme map

Artificial intelligence

Digital banking

Open banking

Internet of Things


Robotic process automation

Digital mortgages




User experience


Instant payments

Mobile payments

Social media integration

Buy now, pay later


Big data


Strategic partnerships

Appendix: Our thematic research methodology


Discounts available for multiple purchases.
+44 20 7947 2745

Join our mailing list

Saved reports