Carrefour S.A – Digital Transformation Strategies

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Carrefour Digital Transformation Strategies Overview

Carrefour has been focusing on using e-commerce, artificial intelligence, cloud, and blockchain technologies to digitally transform its operations. The annual ICT spending of Carrefour was estimated at $1.9 billion for 2023. A major share of this spending is earmarked for acquiring software, ICT services, and hardware from vendors. Carrefour is a global consumer goods retailer that operates multi-format and omni-channel retail platforms. The company owns and operates a wide network of hypermarkets, supermarkets, convenience stores, and cash and carry-stores worldwide.

The ‘Carrefour Digital Transformation Strategies’ report will act as a reference point to understand the company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. The information included in these reports is sourced from a mix of our very own internal database and authentic secondary research links such as the company’s annual report, presentations, press releases, etc. The report covers an overview of the company, its digital transformation strategies, technology focus areas, accelerators, incubators and other innovation programs, technology partnerships, technology introductions, investments, acquisitions, and ICT spending among others.

Total ICT Spending 2023 $1.9 billion
ICT Spend by Function Data Center, Communications, Network, Application, End-User Computing, Management, and Service Desk
ICT Spend by Channel Internal Development and Maintenance, Technology Vendors (Direct), Local Resellers, Telcos, ICT Services Providers/Consulting Firms, Specialist Outsourcers, and Systems Integrators
External ICT Spend by Segment Software (Including Cloud SaaS), Hardware (Including Cloud IaaS), ICT Services, Consulting, Network and Communications, and Others
Technology Theme Focus Artificial Intelligence, Big Data, Cloud, and Blockchain
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Digital Transformation Strategies

Carrefour is leveraging cloud technologies in its operations, to migrate its information technology systems to the cloud. For instance, Carrefour has moved its on-premises landscape to the Google Cloud VMware Engine, which allows it to leverage the data for boosting sales and offering personalized offers for better customer engagement. This has also resulted in the reduction of operating costs by 40% and energy consumption by 45%.

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Carrefour Technology Theme Focus

Carrefour is utilizing a number of emerging technologies including artificial intelligence, big data, cloud, and blockchain to enhance its operational and service capabilities.

Carrefour Technology Focus

Carrefour Technology Focus

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Carrefour Technology Initiatives

Carrefour has been involved in several strategic technology partnerships and collaborations, technology developments and roll outs, and technology investments and acquisitions over the last few years. For instance, in 2021, Carrefour Belgium partnered with Google Cloud to migrate its business-critical SAP systems and supply chain data to the cloud. The partnership also allowed Carrefour to migrate its data centers to Google BigQuery for storage and analysis, build a data cloud, and develop a framework for future projects in the fields of mobile, e-commerce, data analytics, and machine learning.

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Carrefour ICT Spend by Function

  • Data Center
  • Communications
  • Network
  • Applications
  • End-user Computing
  • Management
  • ICT Service Desk

Carrefour ICT Spend by Function, 2023 (%)

Carrefour ICT Spend by Function, 2023 (%)

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Carrefour ICT Spend by Channel

  • Internal Development and Maintenance
  • Technology Vendors (Direct)
  • Local Resellers
  • Telcos
  • ICT Services Providers/Consulting Firms
  • Specialist Outsourcers
  • Systems Integrators

Carrefour ICT Spend by Channel, 2023 (%)

Carrefour ICT Spend by Channel, 2023 (%)

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Carrefour External ICT Spend by Segment

  • Software (Including Cloud SaaS)
  • Hardware (Including Cloud IaaS)
  • ICT Services
  • Consulting
  • Network and Communications
  • Others

Carrefour External ICT Spend by Segment, 2023 (%)

Carrefour External ICT Spend by Segment, 2023 (%)

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Scope

This report provides:

  • Insight into Carrefour’s technology activities.
  • Insights of its accelerators, incubators, & other innovation programs.
  • Overview of technology initiatives covering partnerships, technology introductions, acquisitions, and investments.
  • Insights on each technology initiative including technology theme, objective, and benefits.
  • Details of estimated ICT budgets.

Reasons to Buy

  • Gain insights into Carrefour’s technology operations.
  • Gain insights into its technology strategies and innovation initiatives.
  • Gain insights into its technology themes under focus.
  • Gain insights into its various partnerships, technology introductions, acquisitions, and investments.

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Table of Contents

Overview                                                                                               

– Brief information about the company, its business divisions, and its financials

Digital Transformation Strategy                                                        

– A summary of key digital strategies/implementation efforts of the company

Accelerators, Incubators, and Other Innovation Programs       

– Discusses the company’s key strategic units, innovation labs, incubation, and accelerator programs dedicated to technology innovation

Technology Focus                                                                                

– Lists the technology themes pertinent to the industry the company operates in and highlights the themes adopted by the company

Technology Initiatives                                                                        

Discussion about all the technology introductions & partnerships the company has entered

Acquisitions                                                                                          

– Brief discussion about the acquisitions by the company

Partnership, Acquisitions Network Map                                       

– A bird’s eye view of all the partnerships/investments/acquisitions that the company has made in the last 3-5 years

ICT Budget and Contracts                                                                 

– The company’s ICT budget segregated into hardware, software, and managed IT services

Key Executives                                                                                     

– Lists key executives and Digital Transformation Executives of the company, typically the key decision makers/influencers

Frequently asked questions

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