United Kingdom (UK) Click and Collect Channel to 2023
Powered by
All the vital news, analysis, and commentary curated by our industry experts.
"Click & Collect in the UK, 2018-2023", report forms part of GlobalData's Retail Channels series, and offers a comprehensive insight into the consumer and market dynamics of the click & collect channel. The report analyses the market, the main trends, and consumer attitudes towards the channel.
Click & Collect penetration has risen 1.2ppts from 2017 to 2018, driven mostly by male online shoppers and the dominance of the clothing & footwear sector.
The click & collect channel is forecast to continue growing rapidly to 2023, accounting for 12.9% of online spend by 2023.
Scope
– Clothing & Footwear will remain the largest sector within the click & collect channel, accounting for 60% of spend in 2018, as the sector continues to grow rapidly online.
– Store closures will reduce the availability of click & collect so retailers must consider other ways to cater for shoppers who prefer this fulfilment option, such as partnering with other retailers or third-party pickup providers.
– Retailers have improved click & collect services in terms of speed of delivery and cost, but the instore journey must now be improved to ensure the option offers all-round convenience for shoppers.
Reasons to Buy
– Use our in-depth consumer insight to learn which sectors are the most important for the click & collect channel and which consumers are most likely to use the method, to be able to successfully tailor click & collect options.
– Understand what drives consumers to chose click & collect, such as the low cost of click & collect options and the guarantee that stock will be available when the shopper visits a store, in order to maximise sales potential.
Argos
ASDA/ George
ASOS
Boots
Collect+
Debenhams
Dixons Carphone
Dunelm
H&M
IKEA
Jigsaw
John Lewis
Marks & Spencer
Morrisons
New Look
Next
Oasis
Sports Direct
Superdrug
Tesco
Zara
Table of Contents
Table
Figures
Frequently asked questions
Get in touch to find out about multi-purchase discounts
reportstore@globaldata.com
Tel +44 20 7947 2745
Every customer’s requirement is unique. With over 220,000 construction projects tracked, we can create a tailored dataset for you based on the types of projects you are looking for. Please get in touch with your specific requirements and we can send you a quote.